Happy Holidays and Thanks for being a Netgate Customer!
TNSR® Software
TNSR software is available on the New Netgate 8200 1U
A TNSR software Fireside Chat
pfSense® Plus Software
pfSense Plus software is available on the New Netgate 8200 1U
pfSense Plus software 23.01 BETA Announcement
pfSense software Tip of the Month: ACB Video
Netgate® News
Happy Holidays and Thanks for being a Netgate Customer
Netgate 7100 1U End of Sale
Price Increase Reminder for January 1st
Netgate Global Support Update
Worldwide Netgate Partners
Holiday Schedule
TNSR software is available on the
New Netgate 8200 1U
The Netgate 8200 Secure Router with TNSR software is something we’re delighted to announce and is now available for pre-order. This new appliance is extremely fast. With an 8-core C3758R Intel Atom 2.4 GHz processor and 16 GB RAM, the performance numbers surprised even us!
This unit is uncharacteristically quiet for such a powerful 1U system with an actively controlled cooling fan integrated into the chassis baseplate. Here is some general information about the Netgate 8200 1U you may find helpful:
The Netgate 8200 1U is only available in a Max configuration. There are no upgrade options.
The 8200 only comes preassembled in a rack mount configuration from Netgate.
Unlike the Netgate 4100 and 6100, the 8200 is actively cooled with a whisper-quiet fan.
Although the 8200 only comes rack-mounted, the rack mount can be removed to turn the 8200 into a desktop (the six rubber feet are included), or it can be wall mounted with the optional kit available from the Netgate store.
Something to remember about buying a Netgate appliance with TNSR software is that it automatically comes with TAC assistance included for the first year, and each year thereafter with an active, annual, TNSR subscription. We are here to help you, and if you are new to using TNSR software, the Netgate 8200 Secure Router is a great way to find out if TNSR software is a solution that solves your high-speed routing problems. Review our recent blog post and press release to learn more.
We talk about TNSR software a lot in blogs and social media, but let’s break it down into plain language, without all of the technical jargon.
TNSR software is about high-speed, low-cost, affordable routing.
TNSR software is not “a faster” version of pfSense software. The two perform distinctly different functions. A Security Gateway with pfSense software is designed to protect your network. A Secure Router with TNSR software is about moving traffic quickly from one point to another.
The two primary ways to configure TNSR software are with the command line interface (CLI) or with RESTCONF API. TNSR software does not have a GUI interface like pfSense software does.
This type of high-speed routing is normally accomplished with high-cost ASICs solutions. TNSR accomplishes these speeds with regular, off-the-shelf hardware, and specialized software. The cost is a fraction of what you would pay for other solutions with this kind of throughput.
Each Netgate Secure Router purchased includes the first year TNSR subscription. The annual subscription includes access to TNSR software, upgrades, and technical assistance - TAC Pro is included with each subscription, or choose the upgrade with a faster response time - TAC Enterprise.
Not sure? Let us know. We’re here to help you decide. We have evaluation versions available for you to test in a lab to see if TNSR software is a solution to fit your problem.
Still not sure? Try TNSR on AWS or Azure with a free 30-day trial.
Interested, but you're hesitant about the headaches of migration? We have Professional Services who can help with migration, and a myriad of other things.
We are also very excited about the new Netgate 8200 1U Security Gateway with pfSense Plus software. This appliance is impressively fast, and the low power consumption is equally impressive.
Pre-order the Netgate 8200 Security Gateway now. To make it even more attractive, our Black Friday / Cyber Monday deal on the Netgate 4100 and 6100 has also been extended to the 8200. If you order before December 31, 2022, you get 6 months of TAC PRO assistance included at no additional charge.
If that isn’t enough, when you buy 2 Netgate 8200 Security Gateways in a High Availability (HA) configuration, you get a 1 year TAC PRO subscription, for each unit! Some conditions apply. Please contact sales directly for a quote on this offer.
At Netgate, we’re working hard to bring pfSense Plus software 23.01 to release, and the latest step has been the recent BETA version. While this isn’t new to some of you, the general roadmap at Netgate to get to a RELEASE is:
Private snapshots that we test internally to verify fixes work as expected and close issues.
Public snapshots that we encourage the community to test.
BETA versions that we highly recommend the community to test with their own configurations, in their own environments.
A Release Candidate (RC) is built and tested as fully as possible, by both Netgate and the community. The goal is a single RC, but if something needs to be fixed, a new RC will be created and the testing begins anew.
Once the RC has passed all testing, a RELEASE is tagged, built, tested, and announced (and a lot of backend work and documentation associated with the release).
As you can see, testing is a major component of the process, both by Netgate and the community. With this BETA, still more testing is required, but it’s one step closer to a final RELEASE.
We encourage everyone to test as much as possible, especially in your environment with your configuration (lab, not production). Our recent 23.01 BETA blog provides details about the features in the upcoming version, as well as details on how to report your findings. All of our efforts continue to strengthen pfSense software for everyone!
We talk about backups a lot because they are important. JD Strong has just updated his recent Automatic Configuration Backup (ACB) blog with a new video tutorial. If you don’t have ACB running on your system, you should. Read the blog or watch the video directly on the Netgate YouTube Channel for guidance on how to use ACB. We also have full documentation on ACB available.
Happy Holidays and Thanks for being a Netgate Customer
As we wrap up 2022, we would like to thank all of you for an incredible year! We could not do any of this without you! We wish you all the best and we are looking forward to another great year in 2023!
Netgate 7100 1U End of Sale
It is always bittersweet for all of us at Netgate when we have to say goodbye to a system that’s been such a staple in the Netgate appliance lineup. Now it’s time to do just that with the Netgate 7100 1U. This system was introduced in February 2018 and was around for just over 4 years and 8 months.
We keep emergency and RMA stock available for warranty repair. To learn more about End-of-Sale products, please visit the Product Lifecycle page on our website.
We advised you in the November 2022 Newsletter, and we want to remind you. Supply chain issues are looking better but have not returned to pre-pandemic levels. We are holding out on repricing our appliances for Q1, but inflation now enters the conversation with respect to some of our accessories. On January 1, 2023 we are increasing our prices on:
We hope these are the only changes and will keep you informed as we continue to monitor the situation.
Netgate Global Support Update
At Netgate, our vision is that secure networking should be a right for all, not a privilege for a few. Our Technical Assistance Center will help to fulfill that vision with high-quality, 24/7/365 support.
When you purchase a Netgate appliance or cloud instance, you automatically have a TAC Lite subscription which includes “Zero-to-Ping” to help you get up and running, ping to the internet and one client on the same network. If you upgrade to a TAC PRO or TAC Enterprise subscription, additional professional guidance is always just a click or phone call away.
Netgate TAC subscriptions for pfSense Plus software include:
pfSense Plus Software Updates
Zero to Ping assistance
24/7 availability from our world-class Netgate TAC engineers
Target Initial Response SLAs of 24 (PRO) or 4 hours (Enterprise)
Email / Support Portal Access (PRO)
Phone Support (Enterprise)
Our TAC engineers are experts in pfSense Plus and TNSR software. They are able to quickly respond with accurate information to resolve your problem, regardless of the time of day or night!
Reach out if you have more than 10 systems to receive a quote for a tiered discount for TAC subscriptions.
Wherever you are, there is a Netgate reseller partner nearby. Our reseller partners can import, install, configure, provide in-person and in-language support and training to many Netgate customers worldwide. Certain partners also assist with public cloud deployment on AWS and Azure! We appreciate our partners and believe you will also find value in engaging with them.
If your company is interested in the Netgate partner program, let’s get in touch!
Netgate Holiday Schedule
Upcoming Netgate Holidays:
Monday, December 26, 2022 - Christmas Day (Observed)
Monday, January 2, 2023 - New Year's Day (Observed)
The Netgate Global Support Technical Assistance Center (TAC) is fully staffed and operational for all holidays. The engineering, sales, manufacturing and shipping teams will be on holiday Monday, December 26 and Monday, January 2, for Christmas and New Year’s Day in the United States.
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